Ex-Primark worker shares grim changing room horror story that still ‘haunts’ her

A former Primark employee has shared a changing room horror story “that still haunts me to this day” – and viewers are disgusted.

Georgia Ponton, 21, has racked up more than 1.7 million likes on TikTok for sharing what it’s really like to work at Primark.

The latest post from the self-proclaimed ‘CEO of Primark Videos’, saw her speak about the time she claims she realised a customer had swapped her old bra, which smelt of “stale cigarettes,” for a new one in the fitting room.

“This happened surprisingly often in my section,” Georgia said.

She explained: “I worked at Primark and there are some stories that still haunt me to this day and this is one of them. I worked in the bra section and one day I had to take out the bras that were in the fitting room and put them back on the shelves.

“I did my usual, I grabbed a chunk of bras from the fitting room and started putting them out, and as I was walking around I smelt something really, really bad.”

Georgia continued: “It smelt like stale cigarettes and I was getting worried in case someone complained and complained I wasn’t doing my job properly, so I started trying to find what was making this smell.

“I’m still trying to put the bras back really quickly because I didn’t want anyone to complain about the smell until I reached one of the bras in my hand that I had never seen before.”

“Then it clicked,” she said.

“I realised, this was the source of the smell.”

“Someone had gone into the fitting rooms and switched their own bra out for one of Primark’s and the fitting room people did not notice. Here was this bra that wasn’t ours in my hand.”

Georgia joked: “So please always wash your clothes because you don’t know whether they’re from Primark or not. I threw the bra away by the way.”

But she did assure viewers that the old bra would never have been sold.

She said: “Don’t worry Primark physically cannot sell a product that doesn’t belong to the store.”

In the comments, Georgia later added: “I know not everyone can afford access to clean clothes, the point of this video was to show how easily clothes were switched!!”

Since being posted, the video has racked up almost 12,000 likes and dozens of comments from grossed out viewers.

One person said: “Retail staff don’t get paid enough.”

Another viewer claimed: “Someone pooped in our fitting rooms.”

“At least it wasn’t worn knickers,” said someone else, to which Georgia replied saying: “Oh I have some stories about that.”

An M&S employee also revealed: “Always used to happen when I worked at M&S too. And people walking out in shoes.”